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1300 556 87724 months manufacturer's warranty
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Please take time to read and understand the Safety and Operations Manuals
A. General Scope of Coverage. Godzilla Equipment Pty Ltd warrants to the first registered owner that Godzilla Equipment Pty Ltd will replace, at its option, any genuine parts covered under this warranty which is found to be defective in material or workmanship during the applicable warranty term as set forth in the Coverage Chart depicted in paragraph B, subject to the exclusions listed in paragraph C. Each applicable warranty term begins on the date of dealer dispatch. This warranty covers new genuine parts (“Equipment”) purchased from Godzilla Equipment Pty Ltd. Godzilla Equipment Pty Ltd machinery comes with guarantees that cannot be excluded under the Australian Consumer Law. The benefits within our Warranty are in addition to other rights and remedies under the Australian Consumer Law.
B. What is Warranted? Subject to paragraph C, all parts of new Equipment are warranted as set forth in the Coverage Chart below. 24 months / 2000 hour manufacturer’s warranty. Whichever comes first.
* Standard Warranty Parts Only Covers the balance of the machine excluding normal replaceable items including filters, oils, lubricants, belts, hoses, glass and light bulbs. It also excludes parts covered by component manufacturer warranty such as batteries.
C. What is Not Warranted (Exclusions)? Pursuant to the terms of this warranty, Godzilla Equipment Pty Ltd IS NOT RESPONSIBLE FOR ANY OF THE FOLLOWING:
D. Terms of Warranty
All warranty work is to be carried out by Godzilla Equipment Pty Ltd or by a Godzilla Equipment Pty Ltd authorized representative unless with the express written permission of Godzilla Equipment Pty Ltd. Godzilla Equipment Pty Ltd will repair or replace the item at their discretion.
Note that NO unauthorized works will be reimbursed to you or paid directly to the contractor by Godzilla Equipment Pty Ltd unless with EXPRESS WRITTEN PERMISSION from Godzilla Equipment Pty Ltd prior to work commencing.
In short, you, the customer, are not authorized to engage contractors of your choosing to complete works on your machine and on-charge Godzilla Equipment Pty Ltd without seeking our written approval of the quote first. Such invoices will not be paid, and furthermore, taking such action will void your warranty from this date forwards.
E. Termination of Warranty. This warranty terminates and is voided immediately upon the occurrence of any of the following:
F. Exclusion of Implied Warranties and Limitation of Liability. This warranty is in lieu of all warranties of merchantability, fitness for a particular purpose or other representations, warranties or conditions, expressed or implied, all of which are hereby excluded. The remedies of this warranty set forth herein are exclusive. Godzilla Equipment Pty Ltd neither assumes, nor authorizes any person to assume for it, any other obligation or liability in connection with the sale of covered equipment. Correction of defects, in the manner and for the applicable period of time provided above, shall constitute all obligations of Godzilla Equipment Pty Ltd sales to the purchaser, and Godzilla Equipment Pty Ltd shall not be liable for negligence or breach of contract with respect to covered equipment. In no event shall the purchaser be entitled to recover for incidental, special, or consequential damages, including but not limited to, loss of crops or seed, lost profits or income, cost of rental or replacement equipment, inconvenience, or other commercial losses, because some jurisdictions do not permit limitations or exclusions of implied warranties or incidental or consequential damages, the above exclusions may not apply to you.
G. No Dealer Warranty. This warranty is the only warranty authorized by Godzilla Equipment Pty Ltd. Dealers, distributors, and other third parties have no authority to make any warranty, representation, condition or promise on behalf of Godzilla Equipment Pty Ltd, or to modify the terms or limitations of this warranty in any way.
H. Purchaser’s Obligation. To secure warranty service, the Purchaser must promptly report the defect at www.aftersalescare.com.au.
To maintain an active warranty during the period, you, as the Purchaser, are to verify that regular maintenance has been timely and properly performed in accordance with the instructions provided in the operator’s manual by keeping records and receipts for such maintenance. The Purchaser is to upload clear copies of records, receipts and completed operator’s manual checklists as and when the service and maintenance is due. Failure to upload service records by the due date will void any remaining warranty on the machine.
If a covered defect occurs, it is the Purchaser’s responsibility to cease operating the equipment until repairs are made. Damage occurring from continued operation may not be covered by this warranty.
Any items sent or received are subject to freight fees, including aftersales warranty parts or any items or equipment that need to come back to the factory for any reason.
General conduct whilst dealing with our staff and suppliers – Your polite and respectful conduct is expected. Abusing staff, demanding instant fixes outside of or during business hours, threatening, intimidating or unreasonable behaviour, verbal or physical abuse towards staff will not be tolerated.
We understand that running a business can be stressful at times and things can go wrong, but our staff are there to help, and offer excellent customer service if you allow them to.
We always show our customers utmost politeness and respect so expect the same in return for all of our staff members, tradesmen and delivery drivers.
I. OWNER’S RESPONSIBILITY.As the machine owner and/or operator, it is your responsibility to read the Operator’s Manual carefully to learn how to operate and service your equipment safely and correctly. It is also your responsibility to ensure servicing and maintenance as outlined in the manual is completed by the due date, with receipts and checklists uploaded to verify compliance. Please Note: Failure to complete and verify your required services will result in termination of warranty. It is imperative for machine longevity and your personal safety that maintenance guidelines are followed, on time, as per the manual.
J. Terms and Conditions of Sale
Delivery – Please note delivery timeframes vary from order to order, depending on a number of factors including parts and equipment availability from our 3rd party suppliers, weather conditions on the roads, and various other natural disasters and delays that occur from time to time. Delivery can and will vary, some of our videos mention 30-60 working days, and while this is our target build time, you should not book jobs, hire premises or quit your existing income until you have received an accurate delivery date from our team and know your machine is on the way. Godzilla Loaders takes no responsibility for any losses incurred due to delays in delivery and reserve the right to vary the estimated delivery date to a date that is reasonably necessary for the supply of goods. Godzilla Loaders shall not be held liable for any loss or damage, including, but not limited to, any consequential or indirect losses to the customer caused by any variation of the delivery date.
Force Majeure – No Party shall be liable or responsible to the other Party, nor be deemed to have defaulted under or breached this Agreement, for any failure or delay in fulfilling or performing any term of this Agreement (except for any obligations to make previously owed payments to the other Party hereunder) when and to the extent such failure or delay is caused by or results from acts beyond the impacted Party’s (“Impacted Party”) reasonable control, including, without limitation, the following force majeure events (“Force Majeure Event(s)”) that frustrates the purpose of this Agreement: (a) acts of God; (b) flood, fire, earthquake or explosion; (c) war, invasion, hostilities (whether war is declared or not), terrorist threats or acts, riot or other civil unrest; (d) government order or law; (e) actions, embargoes or blockades in effect on or after the date of this Agreement; (f) action by any governmental authority; (g) national or regional emergency; (h) strikes, labour stoppages or slowdowns or other industrial disturbances; (i) epidemic, pandemic or similar influenza or bacterial infection (which is defined by the Australian Centre for Disease Preparedness as virulent human influenza or infection that may cause global outbreak, or pandemic, or serious illness); (j) emergency state; (k) shortage of adequate medical supplies and equipment; (l) shortage of power or transportation facilities; and (m) other similar events beyond the reasonable control of the Impacted Party.
K. Scope of Liability Godzilla Loaders will not be held liable for any direct loss or damages, including, but not limited, to consequential and indirect loss and damage of any kind arising out of the supply, design, assembly, installation or use of the goods, except for direct damage to the goods themselves, and the limit of liability of Godzilla Loaders shall be for the repair or replacement of the damaged goods, at their sole discretion. Subject to any applicable State or Federal Statute to the contrary, Godzilla Loaders’ loss is limited and does not cover any other damages including any items stored in the machine.